Visitor Services Coordinator
Location: Woodland Cultural Centre
Salary: $30,000 – $48,786
Deadline: Until filled
Job Duties
- Responsible for greeting and COVID screening of visitors
- Provides information to visitors regarding the gift shop, museum, exhibitions on display and upcoming events
- Utilizing the Square Point of Sale system for all applicable Centre transactions
- Donation tracking and tracking associated Charitable Tax Receipts
- Inventory tracking and management of sales, re-ordering Gift shop inventory
- Conducting end-of-day accounting and submitting financials weekly
- Scheduling weekend staff
- Liaising with Woodland Cultural Centre staff members to ensure the smooth operation of programming, events, exhibitions and day-to-day activities
- Provides driving directions and information regarding Six Nations and surrounding areas to out of town visitors when requested.
- Answering the telephone/emails and providing accurate information to inquiries, directing individuals to appropriate staff/departments)
Job Responsibilities:
- Promoting a favourable image of the Centre at all times
- Assisting with Finance Administration as required
- Other administrative duties as assigned
Qualifications:
- Has worked in customer service for 3 – 5 years minimum
- Attention to detail, professionalism, confidentiality and strong communication and interpersonal skills
- Experience with a range of standard MS Office software: Excel, Outlook, Teams and accounting software
- Must pass a police check
- Willingness to learn, and adapt to new ideas, business concepts and cultures
- Flexible (extra hours may be required on occasion)
