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WOODLAND CULTURAL CENTRE REOPENING WITH COVID-19 PROTOCOLS:
Woodland Cultural Centre’s Museum and Art Galleries are happy to announce that we are reopening to the public! We have implemented many safety measures, including limiting the amount of guests inside the Museum. To ensure all of our communities are able to enjoy the Museum and Art Galleries as safely as possible, all guests must pre-book their visits. For more information about the safety measures we have taken, please see our Covid-19 FAQs.
There is no cost to reserving your time slot – once you arrive at the Centre, simply follow the directional arrows to Reception to pay your admission; please note that Woodland Cultural Centre will require all guests to wear a mask, and be screened – including having their temperature taken through a contactless digital thermometer – prior to admission into the Museum and Art Galleries. Thank you for understanding, and in assisting us in keeping everyone safe!
We have unfortunately had to limit time inside the Museum to 1 hour per group; group sizes are capped at 4 people.
If you are having difficulties reserving your time, please feel free to contact our Visitor Services Coordinator directly at 519-759-2650 x 221 to book your time!
- We ask that you book your time inside the Museum before your arrival wherever possible.
- Max group of 4 people and only 10 people allowed in the Museum per hour.
- Once you’ve reserved your time, please arrive at the Museum a few minutes before that reserved time and follow all directional arrows to the Reception Area. Here you will go through our screening process and your admission will be processed. You will receive special instructions from our staff on how to proceed through the Galleries and Museum.
- As a reminder, the former Mohawk Institute building is not part of the Museum. The former Mohawk Institute is still closed to the public. Please visit our Save the Evidence page for more information, and consider subscribing to our newsletters to stay up to date on its progress!
Museum Admission Costs
Adults – $7.00
Seniors (65+) – $5.00
Students (5 – 18) – $5.00
Children (4 & Under) – FREE
All support community members receive FREE admission to the museum including: Six Nations of the Grand River, Tyendinaga & Wahta
You will not need to pay for your admission until you have passed our Covid screening process.
As a reminder, the former Mohawk Institute is not part of the Museum, and is currently closed for restoration in our Save the Evidence Campaign.
New Contactless Self Guided Tour Download for Woodland Cultural Centre and Online Timed Admission to Gallery and Museum
Covid-19 has been a challenging time for all of us. Safety of our community always remains a top priority. Our staff have worked diligently to create a safe socially distanced experience for visitors to learn at WCC. As a non-profit cultural centre that typically welcomes thousands of children and elders through our gallery and museum each year, we had to work very hard to continue to provide education, art, language and culture while still protecting all of us.
Unfortunately we are not able to offer guided group tours at the moment, however you can now buy your tickets online ahead of time, and put the contactless Self Guided Tour on your phone or device. We want to keep everyone safe so we ask if you are feeling unwell or have had contact with someone who is sick, to stay at home. All COVID-19 protocols must be followed to protect all of us. We also provide a labelled map to guide you through each area and all social distance markers are clearly marked.
Make sure to follow us on Facebook, Instagram, and Twitter and stay plugged in with the virtual programming our team is rolling out every month.
We thank all of you for the support you’ve given us over these last few months. As we approach the final weeks of Quilt of Belonging being in our gallery to view, we encourage you to Download the Self Guided Tour and Book Your Admission Ticket and use our contactless process to come and see the Quilt before it heads to it’s next destination. Have you seen the Quilt of Belonging Teachers’ Resource Guide?
Don’t forget to sign up for our Email Newsletter to read the personal message from Executive Director Janis Monture in the Save the Evidence E-Newsletter,regarding her return in the midst of a pandemic.
Contactless Tickets and Self Guided Tour:
The continued health and safety of our staff and visitors is our top priority. We have implemented the following to ensure you have a safe and enjoyable experience:
- Timed-ticketing – please book your ticket online or by phone in advance to your visit. We are limiting the number of visitors in the Centre at any one time to allow for physical distancing. By reserving your ticket in advance, this also means you will not be standing in line!
- We are open Tuesday through Friday from 10:00 am to 3:00pm – this will help us maintain our high standards of cleanliness and give you a safe and enjoyable experience. The first hour of the day, from 10 am to 11 am, is reserved for individuals who are deemed vulnerable or at high risk.
- Our Weekend hours are open Saturdays from 11 am to 4pm. The first hour of the day, 11am – 12pm, is reserved for individuals who are deemed vulnerable or at high risk. We are closed on Sundays.
- We have increased our cleaning schedule and are disinfecting high touch and high traffic areas multiple times a day.
What do I need to know before visiting WCC?
We want all our visitors as well as our staff and volunteers to stay healthy and safe when visiting the Centre. Before visiting Woodland, remember these crucial steps:
- Don’t visit the WCC if you feel unwell.
- Wear a mask during your entire visit.*
- Touchless payment (i.e. credit and debit cards) is preferred over cash.
- Please follow posted health and safety guidelines.
- Remain at least two (2) metres apart from other visitors at all times.
- Do not gather in groups; please keep your “social circle” to a maximum of 4 people.
- Follow directional arrows for entering and exiting.
- Please wait your turn. There are a limited number of visitors allowed inside the Museum and Art Galleries at all times.
- Use hand sanitization stations located throughout the building.
- Cover coughs and sneezes with a tissue; if no tissue is available, use your elbow.
- Are visitors required to wear a mask or face covering?
To help keep our community healthy and safe, all visitors over 2 years of age are required to wear a mask or face covering while visiting WCC.
- *Is anyone exempt from having to wear a mask or face covering while at WCC?
We ask that all our visitors help us keep everyone healthy and safe by wearing a mask or face covering while visiting the Centre.
If it is not possible for you to wear a mask / face covering or a face shield due to a pre-existing health condition, or due to any other reasons protected by the Ontario Human Rights Code, please contact our Visitor Services staff – email@example.com or 519-759-2650 x 221 – and we will attempt to accommodate you wherever possible. In addition, guests below the age of two (2) will not be required to wear a mask.
- What is your maximum capacity in the Museum and Art Galleries?
We have limited our admission to ten (10) guests per hour, to ensure physical distancing is respected inside the Museum and Art Galleries. Guests are able to book their space in advance to their visit; there is a maximum of four (4) persons per group.
- How do I purchase my admission?
Guests can reserve their admission, with a maximum of 4 per group, through our website (http://woodlandculturalcentre.ca/admission) or by calling the Centre directly. Payment will not be required until you arrive at the Museum, after our screening process has been completed. To assist you with planning your visit, you can find our admission pricing by clicking here or by calling the Centre directly.
- Will WCC be screening visitors and staff before entering the Museum, Art Galleries, and Gift Shop?
Yes to all of these. Signs have been posted at the Centre’s entrances and in the lobby space to alert visitors that we will be screening their admission. Our Visitor Services staff, positioned at the reception desk, will verbally ask visitors these questions prior to admitting entrance into the Museum and Art Galleries. Our Visitor Services staff will also be utilizing a contactless thermometer prior to admission into the Museum, Art Galleries and or Gift Shop. Anyone who does not pass the screening process will be asked to reschedule their visit. Our staff undergo the same screening process daily, and many are working from home wherever possible.
- Do you have a fever, chills or shakes?
- Do you have a new or worsening cough?
- Are you experiencing any of the following symptoms: fever or chills, severe difficulty breathing or shortness of breath, cough, sore throat or trouble swallowing , nasal congestion or runny/stuffy nose, severe chest pain, extreme tiredness, nausea/vomiting/diarrhea/abdominal pain, a decrease sense of smell/taste, extreme tiredness, sore muscles, or generally feeling unwell?
- Have you travelled outside of Canada within the last 14 days?
- Have you had close contact with a confirmed or probable case of Covid-19?
- Are you aware of the recommendations and restrictions in this community and are you following them regularly?
- Have you recently been in a large gathering of 50 or more people with insufficient social distancing space?
- Do you consent to providing a phone number or email address for contact tracing?
- Do you consent to having your temperature recorded via contactless thermometer?
If you have answered yes to any of these questions you will not be permitted on-site or have access to the Woodland Cultural Centre offices and storage.
- Do you have a fever, chills or shakes?
- Can we still book a guided tour or other programmes?
At this time, guided Museum tours and all other educational programmes and workshops that would normally be conducted in person have been suspended until further notice. It is our hope that tours will be able to recommence within the year 2021; however, this will be dependent upon the progression of the Covid-19 pandemic.
We currently over Virtual learning opportunities, workshops and tours, though not all of our programming has been able to be shared virtually. For more information about those programs, please contact firstname.lastname@example.org.
- Has WCC made any changes to the Museum, Galleries and public spaces?
Yes, we have implemented several changes to help maintain a healthy and safe environment for everyone.
- Our reception area has been moved to establish a larger lobby space, accommodating physical distancing and flow of traffic needs.
- Woodland’s gift shop has been moved with reception to increase space for physical distancing and flow of traffic in our lobby.
- To help maintain physical distancing while inside the Museum and Art Galleries, our maximum capacity has been reduced; we can accommodate ten (10) guests inside the Museum every hour, and groups must be limited to four (4).
- Museum and Gallery seating has been removed; if you have accessibility concerns, please contact our Visitor Services Coordinator prior to your visit.
- Didactic panels have been installed in the Museum, and our Self Guided Tour Book has been digitized for your convenience.
- Our lockers and coat racks are temporarily unavailable for public use.
- We are no longer offering snacks or drinks, formerly purchasable from reception, until further notice.
- Walk in admission has been suspended until further notice.
- Directional arrows have been placed on the ground to guide visitors through the appropriate entrances and exits.
- Increased signage throughout the building – lobby, hallways, entrances, gift shop and washrooms – will advise visitors of how many people can be in any one space at a time.
- In the washrooms where more than one stall is present, every other stall and sink will be closed to assist with distancing.
- The picnic tables on the grounds have been temporarily removed.
- How will WCC maintain proper health and safety measures?
Only those staff that are necessary to making your visitor experience safe and engaging – such as Visitor Services, Maintenance, and our Museum Curator – will be working in the lobby, gift shop, museum and galleries. All other Woodland staff will be working in their private offices or inside the former Mohawk Institute building. All staff are required to complete a daily health questionnaire before entering the building. They will be following all health and safety procedures, including wearing masks and gloves, and staying two (2) metres apart. Any staff feeling ill will be asked to stay home. To ensure a safe environment, WCC has increased its cleaning schedules. High traffic and high touch areas – including doors, signage, hallways, point of sale equipment, didactic panels and bathrooms – are being disinfected and cleaned multiple times per day. Additional hand sanitizing stations have been installed near the front entrance of the building and visitors are encouraged to use them upon entering and exiting the building. There are also hand sanitizing stations located throughout the building.
- Has WCC’s exhibition schedule changed?
COVID-19 has had an impact on exhibition planning for museums around the world, and exhibition schedules at the WCC continue to adjust accordingly. For more information about other changes to our planned exhibitions, please contact our Museum Curator, Patricia Deadman, by phone at 519-759-2650 x 255
- Can we still book rooms for Facility Rentals?
All facility rentals have been suspended until further notice.
- When will WCC begin to offer public programming again?
Our regularly offered Education and Outreach programming, including guided tours of the Museum, have been suspended until further notice. Wherever possible, Woodland has shifted its programming to a digital platform. All other public programming which requires gathering at the Centre will resume in accordance with the safety guidelines imposed by Six Nations, Brantford and Ontario: explicitly stated guidelines will be adhered to for all outdoor art events, to ensure the safety of visitors, performers, technicians and staff. Check out our events page for some of our new events this fall!
Limitation of Liability
Any public space where people come together, like the Woodland Cultural Centre, produces a risk of exposure to the coronavirus (COVID-19). Help keep each other healthy by following health & safety guidelines, maintaining social distancing, and wearing a mask or face covering during your visit to the WCC. By being in public spaces like the WCC you voluntarily assume the risks related to exposure.